Records requests, chart prep, document indexing and release of information, handled by someone who does it every day rather than someone squeezing it between patients. Based in Latin America and working your time zone directly, a full 9 to 5 on your clock, with prior US practice experience and HIPAA training completed before kick-off.
Verified Medical Virtual Assistant 3+ years of healthcare experience
Fabiola supports healthcare practices with records management, scheduling, credentialing and insurance workflows. She is experienced in maintaining accurate documentation, auditing payments and coordinating follow-ups in remote clinical settings.
View Profile Verified Medical Virtual Assistant | 3+ years of healthcare experience
Fabiola supports healthcare practices with records management, scheduling, credentialing and insurance workflows. She is experienced in maintaining accurate documentation, auditing payments and coordinating follow-ups in remote clinical settings.
Verified Certified Medical Assistant | 3+ years of healthcare experience
Jennifer is a bilingual Certified Medical Assistant experienced in EHR documentation, chart preparation, telemedicine and insurance verification. She has maintained medical histories and patient records in Epic and eClinicalWorks while supporting high-volume clinical operations.
Verified Medical Case Manager | 3+ years of healthcare experience
Cristian has supported U.S. medical clinics with patient coordination, case progression and medical records management. He retrieves, reviews and organizes clinical documents, checks records for completeness and coordinates with patients, providers and legal teams.
Verified Patient Advocate | 3+ years of medical records experience
Astrid is a bilingual medical professional and patient advocate with experience managing medical records, patient data and insurance information. She has supported HIPAA-compliant remote care, medical malpractice intake and clinical coordination using Zoho and Salesforce.
Verified Medical Virtual Assistant | 1+ year of medical VA experience
Fernanda manages high-volume patient histories, medical data entry and insurance information while following HIPAA requirements. She has handled records for around 50 patients per day and adapts quickly to new medical software and documentation workflows.
Verified Gabriela processes records requests, indexes incoming documents, maintains accurate patient charts and follows release-of-information procedures while protecting sensitive health information.
Records is the first thing dropped when the desk gets busy and the last thing anyone volunteers for. Giving it to a dedicated person costs less than the clinical time currently spent on it, and removes a compliance exposure most practices would rather not think about.
Records requests carry legal deadlines, and a late or mishandled release is a complaint risk rather than an inconvenience. Most practices are not neglecting this deliberately, they simply have nobody whose job it is. One dedicated person removes the backlog and the exposure at the same time.
Medical Virtual Receptionist
Medical Virtual Receptionist
Virtual Billing & Revenue Cycle Support
Your specialist works your time zone, a full 9 to 5 on your clock, so requests move during the working day.
HIPAA training before kick-off, annual refreshers, background checks and a signed BAA.
Only candidates who have run records for US practices reach your shortlist.
From $1,900 a month full-time, $1,200 part-time. No placement fee.
Records work is invisible until it goes wrong. A chart that is not prepped delays a visit, a request that sits unanswered turns into a complaint, and misfiled documents surface months later during an audit. It is steady, deadline-driven work that suffers badly from being everyone's second priority.
Medical Virtual Receptionists are healthcare professionals who support medical practitioners by managing patient communications, scheduling appointments, and handling administrative tasks. They are vital in ensuring that medical offices run efficiently and provide excellent patient care.
Medical Virtual Receptionists may have backgrounds in healthcare or administration. While a degree in healthcare is beneficial, it is not mandatory; experience in a medical setting is often sufficient.
Ask about the systems used, the volume and types of requests handled, indexing conventions and experience fulfilling patient, provider, insurer and legal records requests.
Strong specialists verify patient identifiers, document type, service date and destination, then perform a quality check before indexing, transmitting or closing the request.
Candidates should understand identity and authorization checks, minimum-necessary disclosure, secure transmission, audit trails and when a request must be escalated for review.
A short call to map your request volume, your document systems, and how far behind the backlog currently is.
A placement specialist matches candidates who have run records for US practices, then sends a shortlist worth reading.
You meet the candidates and make the hire yourself. We handle the in-country contract, payroll and compliance.
Your specialist starts with HIPAA training complete and a signed BAA in place, clearing the oldest requests first.
