Last updated: September 5, 2026
These Terms and Conditions (“Terms”) govern your access to and use of medicalvirtualassistants.com and the services offered by Cloud Devs Inc. DBA Medical Virtual Assistants (“Medical Virtual Assistants,” “we,” “us,” or “our”). By using our website or services, you agree to these Terms. If you do not agree, please do not use the website or services.
1. Our Services
Medical Virtual Assistants helps healthcare organizations identify, evaluate, engage, and manage remote administrative professionals. The exact scope of recruiting, placement, payroll, compliance, or support services is determined by the written proposal, order form, service agreement, or other contract agreed with each client.
Information on this website is general information only and does not replace the terms of a signed client agreement. If these Terms conflict with a signed agreement, the signed agreement controls for that engagement.
2. Eligibility and Authority
You must be at least 18 years old and legally capable of entering into a binding agreement. If you use the services for an organization, you confirm that you are authorized to bind that organization.
3. Accounts and Information
You agree to provide accurate, current information and to protect any account credentials issued to you. You are responsible for activity conducted through your account and must notify us promptly of suspected unauthorized access.
4. Client Responsibilities
Clients are responsible for defining the assistant’s duties, providing appropriate supervision, granting only the system access required for the role, and maintaining suitable privacy, security, clinical, and workplace policies. Clients must not ask assistants to perform licensed clinical work or any activity they are not legally qualified or authorized to perform.
5. Healthcare and HIPAA Responsibilities
Medical Virtual Assistants provides administrative staffing and related services; it does not provide medical advice, diagnosis, treatment, or emergency services. Where protected health information may be involved, responsibilities will be governed by applicable law and any executed Business Associate Agreement or other written data-protection terms. Clients remain responsible for configuring their systems, permissions, policies, and workflows appropriately.
6. Fees and Payment
Fees, billing dates, cancellation terms, refunds, replacement rights, and any minimum engagement period are stated in the applicable service agreement or order form. Unless the applicable agreement says otherwise, amounts already earned or relating to services already delivered are non-refundable.
7. Acceptable Use
You may not use the website or services to:
- Violate any applicable law, regulation, contractual duty, or third-party right.
- Transmit malware, interfere with security, or attempt unauthorized access.
- Submit false, deceptive, discriminatory, defamatory, or unlawful material.
- Scrape, copy, reverse engineer, or commercially exploit the website without permission.
- Misrepresent your identity, organization, qualifications, or authority.
8. Intellectual Property
The website, branding, text, graphics, software, and other materials provided by Medical Virtual Assistants are owned by or licensed to Cloud Devs Inc. DBA Medical Virtual Assistants and are protected by applicable intellectual-property laws. No rights are granted except the limited right to use the website and services in accordance with these Terms.
9. Third-Party Services
Our website and services may use or link to third-party platforms, software, payment providers, communications tools, or websites. Their services are governed by their own terms and policies, and we are not responsible for third-party systems outside our control.
10. Confidentiality
Each party must protect non-public business, candidate, client, technical, and operational information received through an engagement and use it only for the permitted purpose. More detailed confidentiality obligations may be included in the applicable service agreement.
11. Disclaimers
To the extent permitted by law, the website is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, that every candidate will be suitable for every role, or any particular business, hiring, clinical, or financial result.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Cloud Devs Inc. DBA Medical Virtual Assistants will not be liable for indirect, incidental, special, exemplary, or consequential damages, or for loss of profits, revenue, goodwill, business opportunity, or data. Any additional limitations or allocations of liability in a signed service agreement will control for that engagement. Nothing in these Terms excludes liability that cannot legally be excluded.
13. Indemnification
You agree to indemnify and hold harmless Cloud Devs Inc. DBA Medical Virtual Assistants and its officers, employees, and contractors from third-party claims arising from your unlawful use of the website or services, your breach of these Terms, or materials and instructions you provide, except to the extent caused by our own unlawful conduct.
14. Suspension and Termination
We may restrict or suspend access where reasonably necessary to address a security risk, suspected unlawful conduct, non-payment, or a material breach. Contractual termination rights for paid services are governed by the applicable service agreement.
15. Governing Law and Disputes
These Terms are governed by applicable United States federal law and applicable state law, without regard to conflict-of-law rules. Any mandatory legal rights or venue requirements that apply to you remain unaffected.
16. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with a new “Last updated” date. Material changes apply prospectively unless applicable law requires otherwise.
17. Contact Us
Questions about these Terms may be sent to support@medicalvirtualassistants.com.