Someone whose entire job is submitting authorizations, sitting in payer phone queues and chasing decisions, so your clinical staff stop doing it between patients. Imaging, procedures, specialty drugs and DME, handled by someone who has worked US payer policy before.
Verified Certified Virtual Medical Assistant 9+ years of experience
Highly skilled Certified Medical Assistant with over 9 years of experience in remote healthcare operations. She specializes in complex prior authorizations and virtual care coordination, demonstrating expertise in managing digital workflows and telehealth environments. Jenny is bilingual in.
View Profile Verified Certified Virtual Medical Assistant | 9+ years of experience
Highly skilled Certified Medical Assistant with over 9 years of experience in remote healthcare operations. She specializes in complex prior authorizations and virtual care coordination, demonstrating expertise in managing digital workflows and telehealth environments. Jenny is bilingual in.
Verified Care management coordinator | 10+ years of experience
Erika is a dedicated medical assistant with over 11 years of experience in various medical settings, including primary care, family medicine, pediatrics, and endocrinology. She is skilled in both front and back office operations, with expertise in insurance verification, patient care, and.
Verified Medical Billing Agent | 1+ years of experience
Andrea is a dedicated Virtual Medical Assistant with four years of experience in medical billing, customer service, and data entry. She has a strong background in insurance verification, appointment scheduling, and medical records management. Andrea is proficient in handling sensitive.
Verified Medical Coding Specialist | 10+ years of experience
César is a proactive and organized professional with a Bachelor's degree in International Relations. He has extensive experience in the healthcare industry, particularly in revenue cycle management, where he has handled tasks from patient intake to claims processing. He is also skilled in.
Verified Case Management Processor | 10+ years of experience
Latrell is a dedicated professional with over eight years of experience in customer service, specializing in healthcare administration and pharmaceutical sales. With expertise in medical billing, coding, and insurance verification, Latrell excels in training staff and improving operational.
Verified Daniela manages prior authorizations from initial submission through approval, gathering clinical documentation, tracking payer portals, following up by phone and escalating urgent or delayed requests.
When a nurse or medical assistant spends part of every day on hold with a payer, you are paying clinical wages for administrative work and losing floor cover at the same time. A dedicated specialist does it faster because it is all they do, and your clinical team stays with patients.
Delayed authorizations cost twice: the procedure slips, and the slot it was booked into goes unfilled. Practices that give prior auth to one owner rather than sharing it around the clinical team generally see faster turnaround and fewer same-day cancellations, simply because someone is watching every open request instead of nobody watching any of them.
Medical Virtual Receptionist
Medical Virtual Receptionist
Virtual Billing & Revenue Cycle Support
Payer queues are open on US hours, and so is your specialist, a full 9 to 5 on your clock.
HIPAA training before kick-off, annual refreshers, background checks and a signed BAA.
Only specialists who have worked US payer policy and appeals reach your shortlist.
From $2,200 a month full-time. No recruitment or placement fee.
Prior authorization is the task everyone in a practice hates and nobody owns. It usually falls to a medical assistant or nurse between patients, which means it is done in fragments, chased inconsistently, and quietly delays care. Giving it to one person changes both the turnaround and who is doing it.
Medical Virtual Receptionists are healthcare professionals who support medical practitioners by managing patient communications, scheduling appointments, and handling administrative tasks. They are vital in ensuring that medical offices run efficiently and provide excellent patient care.
Medical Virtual Receptionists may have backgrounds in healthcare or administration. While a degree in healthcare is beneficial, it is not mandatory; experience in a medical setting is often sufficient.
The closer their experience is to your specialty and payer mix, the faster they can become productive. Ask about routine requests as well as complex medications, imaging or procedures.
Strong specialists verify requirements early, gather complete clinical documentation, track every request by due date and follow up through payer portals and phone channels before appointments are affected.
Look for a documented escalation process that follows payer rules, keeps the clinical team informed and supports reconsideration or appeal without making clinical decisions independently.
A short call to map which services you authorize most, your payer mix, and who is currently doing the chasing.
A placement specialist matches candidates who have worked your payers and your service lines, then sends a shortlist worth reading.
You meet the candidates and make the hire yourself. We handle the in-country contract, payroll and compliance.
Your specialist starts with HIPAA training complete and a signed BAA in place, taking your open authorization backlog first.
