Someone who owns the new patient journey from first call to check-in: registration, forms, records requests, insurance details and reminder calls. Fewer incomplete charts at the door, and fewer empty slots from no-shows.
Verified Medical Virtual Assistant Experienced medical professional
Elena is a dedicated and organized medical virtual assistant with nearly four years of experience in the healthcare industry. She excels in managing calendars, handling patient referrals, and ensuring meticulous documentation. Her proactive and empathetic approach ensures that patients feel.
View Profile Verified Medical Virtual Assistant | Experienced medical professional
Elena is a dedicated and organized medical virtual assistant with nearly four years of experience in the healthcare industry. She excels in managing calendars, handling patient referrals, and ensuring meticulous documentation. Her proactive and empathetic approach ensures that patients feel.
Verified Certified Virtual Medical Assistant | 9+ years of experience
Highly skilled Certified Medical Assistant with over 9 years of experience in remote healthcare operations. She specializes in complex prior authorizations and virtual care coordination, demonstrating expertise in managing digital workflows and telehealth environments. Jenny is bilingual in.
Verified Virtual Medical Assistant | 28+ years of experience
Raimundo is a highly skilled Executive Administrative Assistant with extensive experience in customer service and virtual medical assistance. Proficient in managing scheduling, billing, and patient coordination, Raimundo has a strong background in using various tools such as QuickBooks, Outlook.
Verified Customer Service Representative | 2+ years of experience
Juan is a proficient virtual administrative assistant with a strong background in customer service and medical interpreting. He excels in managing high-pressure environments, demonstrating exceptional organizational and leadership skills. With experience in developing EMR systems and proficiency.
Verified Scheduling Agent | 10+ years of experience
Lennin is a dedicated professional with extensive experience in administrative tasks and customer service, particularly in the medical field. He has a proven track record in scheduling, managing patient information, and providing bilingual support. His proficiency in English and Spanish, along.
Verified Patient Care Navigator | 6+ years of experience
Josafat is a tech-savvy professional with a passion for technology and content creation. With a strong background in customer service and patient care, he excels in navigating complex processes and ensuring seamless communication between clients and service providers. His bilingual proficiency.
Verified Mariana coordinates new-patient onboarding, registration forms, records requests, appointment preparation and reminder outreach so every patient arrives with the information the clinical team needs.
You have already spent on marketing, referrals and phone time to get a new patient booked. If they arrive without records, without completed forms, or do not arrive at all, that spend is wasted and the slot cannot be resold on the day. Intake is where that gets protected.
Intake tends to be everybody's job and therefore nobody's. Reminder calls get made when the desk is quiet, which is exactly when it never is. Giving one person the whole sequence is usually the cheapest way a practice reduces no-shows, because it needs no new software and no change to how you schedule.
Medical Virtual Receptionist
Medical Virtual Receptionist
Virtual Billing & Revenue Cycle Support
Reminder and confirmation calls land during your clinic day, on a full 9 to 5 on your clock.
HIPAA training before kick-off, annual refreshers, background checks and a signed BAA.
Only coordinators who have onboarded patients for US practices reach your shortlist.
From $1,900 a month full-time, $1,200 part-time. No placement fee.
New patients are the most expensive appointments to win and the easiest to lose. Forms arrive half-finished, records never turn up, and nobody confirms the visit, so the slot goes empty. An intake coordinator owns that whole sequence instead of leaving it split across the desk.
Medical Virtual Receptionists are healthcare professionals who support medical practitioners by managing patient communications, scheduling appointments, and handling administrative tasks. They are vital in ensuring that medical offices run efficiently and provide excellent patient care.
Medical Virtual Receptionists may have backgrounds in healthcare or administration. While a degree in healthcare is beneficial, it is not mandatory; experience in a medical setting is often sufficient.
Look for experience collecting demographics, insurance details, forms, referrals and medical records while keeping patients informed and appointments moving on schedule.
A strong coordinator identifies missing items early, follows a consistent outreach schedule, documents each attempt and escalates issues that could delay or prevent the appointment.
Candidates should communicate calmly, verify identity, collect only the information required for their role and follow the practice’s privacy and escalation procedures at all times.
A short call to map your new patient volume, your intake forms and where patients currently drop out of the process.
A placement specialist matches coordinators who have onboarded patients in your specialty and your software, then sends a shortlist.
You meet the candidates and make the hire yourself. We handle the in-country contract, payroll and compliance.
Your coordinator starts with HIPAA training complete and a signed BAA in place, taking next week's new patients from day one.
