Vision and medical benefits are two different checks, and getting them wrong costs you the claim. Our assistants handle eligibility on both, plus scheduling, recalls and optical order follow-up, working your clinic hours from Latin America with prior US eye care experience.
Remote Practice Manager |
Experienced medical professional
Paula is a dedicated General Practitioner with a specialization in Epidemiology and a keen interest in clinical research and Ophthalmology. She has extensive experience in outpatient care and primary health services, with a strong foundation in data analysis and translational research applied to.
Remote Practice Manager | Experienced medical professional
Paula is a dedicated General Practitioner with a specialization in Epidemiology and a keen interest in clinical research and Ophthalmology. She has extensive experience in outpatient care and primary health services, with a strong foundation in data analysis and translational research applied to.
Postgraduate Medical Internship | 3+ years of experience
Ana V. Santana J. is a dedicated medical doctor from the Dominican Republic, with a comprehensive background in patient care and a strong focus on maintaining efficient clinical workflows. She is bilingual in English and Spanish, having attended bilingual schools from a young age. Ana has gained.
Administrative Assistant and Medical Scribe | 10+ years of experience
Lucyana is a highly skilled trilingual Operations & Administrative Assistant with over 5 years of experience in supporting executive leadership and cross-functional teams in remote environments. She is proficient in administrative operations, scheduling, documentation, and client communication.
Braulio is a seasoned professional with a robust academic foundation in science and medicine. He holds a Bachelor of Science in Biochemistry from the University of Houston and a Master of Public Health from St. George’s University. With extensive experience in healthcare services, Braulio has.
Hire assistants with prior US eye care experience, fluent English, clinic-hours availability, and practical familiarity with optometry EHR, vision-plan, scheduling, and optical-order systems.
How hiring works
Tell us what is falling behind
A short call to map your exam volume, your payer mix across vision and medical plans, and where the eligibility checks are slipping.
Receive a matched shortlist
A placement specialist matches assistants who have already worked US optometry practices, then sends you a shortlist worth reading rather than a database to search.
Interview your best fits
Meet the candidates, test practical knowledge, and choose who fits your clinic and communication style.
Onboard with confidence
You interview and make the hire yourself. We handle the in-country contract, payroll and compliance, and your assistant starts with HIPAA training complete.
More support for busy healthcare teams
Virtual Medical Administrative Support
Support for patient access, documentation, billing coordination, and daily clinical operations.
Remote Patient Monitoring
Support for patient access, documentation, billing coordination, and daily clinical operations.
Virtual Billing & Revenue Cycle Support
Support for patient access, documentation, billing coordination, and daily clinical operations.
Virtual Medical Scribe
Support for patient access, documentation, billing coordination, and daily clinical operations.
Virtual Medical Administrative Support
Support for patient access, documentation, billing coordination, and daily clinical operations.
Remote Patient Monitoring
Support for patient access, documentation, billing coordination, and daily clinical operations.
Primary Care & Internal Medicine
Support for patient access, documentation, billing coordination, and daily clinical operations.
Medical Virtual Receptionist
Support for patient access, documentation, billing coordination, and daily clinical operations.
Primary Care & Internal Medicine
Support for patient access, documentation, billing coordination, and daily clinical operations.
Medical Virtual Receptionist
Support for patient access, documentation, billing coordination, and daily clinical operations.
Primary Care & Internal Medicine
Support for patient access, documentation, billing coordination, and daily clinical operations.
Medical Virtual Receptionist
Support for patient access, documentation, billing coordination, and daily clinical operations.
Build a more responsive eye care practice
Optometry carries a billing complication most specialties do not: the same visit can fall under a vision plan or a medical plan depending on the reason for it, and the two are verified in different places. An assistant who has not done it before will guess wrong. Ours have run both.
They can support scheduling, vision-benefit checks, recalls, referrals, optical orders, and billing. The exact workload is tailored to your clinic, systems, and patient volume.
Yes. We prioritize candidates who have already supported US eye care organizations and understand the terminology, pace, and common workflows.
Yes. Candidates are selected for overlap with your required US working hours and can support full-time or part-time schedules.
Assistants complete HIPAA training before kick-off and work within the access controls, policies, and systems your practice provides.
Candidates are matched for experience with optometry EHR, vision-plan, scheduling, and optical-order systems. Tell us your stack and we will prioritize direct experience or closely related systems.
After a short requirements call, we can typically prepare a relevant shortlist quickly, often within 24 hours when suitable candidates are available.
We handle the international contract, payroll, and local compliance so your practice can manage the assistant's day-to-day work directly.
Contact our team and we will help review the mismatch and identify a more suitable replacement profile.